Page 31 - Crisis Management

The Internal Landscape

Landscape survey Strategic planning Crisis management Organizational
learning
• Identify the • Form the crisis • Return the
organization’s management team organization to an
• Evaluate the
weakness operational status
• Develop worst-case success and failure
• Determine the scenarios • Manage the outcomes of the
enthusiasm for primary crisis management
• Formulate crisis
crisis management stakeholders process
management plan
• Overview the • Strive for
• Conduct mock
organizational disasters and organizational
culture learning
training
• Assess the ethical • Strive for
environment organizational

• Evaluate company renewal
safety policies

The External Landscape

Landscape survey Strategic planning Crisis management Organizational
learning
• Determine the • Consider existing • Manage reactions
degree of industry government of external
vulnerability regulations stakeholders • Reap the benefits
of industry renewal
• Determine the • Consider current − Negative media
degree of political industry standards coverage • Be ready for new
government
stability
• Develop working − Public outcry regulations
• Assess the relationships with − Web-based
organization in the media • Be aware of new
criticism and stakeholder
relation to company hate
globalization outlooks
websites
implications
• Impending
• Assess the government
technological
regulations
implications

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