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Quality and Food Safety Management in Food
Service Industry
employees were 13.1 million and restaurant locations were
945.000 and restaurant – industry share of the food dollar 48%.
There are many factors affecting the growth of food
service industry, these factors are the following:
Nutrition and special meals.
Consumer convenient trends.
Discriminating customers (quality conscious).
Grazing (refers to the food patrons ' desire to "try a little
of this and a little of that").
Diversity and variety.
Busy life – styles (picking up breakfast on the way to
work)
The growth of food service industry depending on ;
growth of family income, changing life styles, increased
standards of living , increased working hours , increased
working women and changing in demographics.
1-3 Food Service Industry Success
A successful food and beverage operation can be
summarized in five distinct elements, the five Es. Although all
– encompassing, these factors are vital; no operation will be
successful without all five of them. They are as follows: