Page 245 - The Administrator - A Startling True Story of Politics and Deception_Neat

THE ADMINISTRATOR | 233

both within (either by transfers or promotions) and out (by way of retirement,
resignation and termination). It is a crucial function of any organization because any
outflow of quality talents, regardless of the quantity, can be damaging to the well-
being of that organization. For example, imagine the recruitment, development and

training of a top-rated manager who later leaves to go work for one of your
competitors because of being undervalued. Invariably, people talk, words get around
and soon, your organization is redlined as an organization that doesn’t value talent
and creativity. Truth be told, high-performers and high-prospect personnel -- by the

nature of their expertise -- navigate and provide the direction that the business needs
to stay focused and driven. Any deviation from staffing would lead to the decline in
pivotal staffing roles. This deviation can be costly -- relating to poor management
skills -- including the added expense of recruiting, selecting, hiring and training a

replacement. However, the new replacement, too often, may fail to cut the mustard -
- resulting in lost revenue.

Leading is using influence to motivate and inspire others -- especially

employees -- to achieve organizational goals. One of your roles as a manager is to
motivate employees to become engaged in achieving your organizational goals. It is
more of a learned trait than innate characteristic; effective leaders are made
through an on-going training, development, serious amount of self-study, and

experience. It’s no wonder many managers are unable to lead because many
managers fall flat on their faces when it comes time to lead. Consequently, many
managers, or should I say, “wannabe managers” have little concept of what leading

entails let alone what it is.

Last, but not least, controlling refers to setting strategic and operational
goals, measuring the performance of team members in comparison to these goals,
and taking corrective action (appropriately) when performance falls below

prescribed expectations. For example, one of the roles of a manager is to monitor