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This module will outline how to communicate effectively in most business-related

               correspondence.  Initially,  this  module  defines  rhetoric.  It  then  explains  the
               differences  between  inartistic,  or  found,  information  and  artistic,  or  invented,

               information, as well as how these groupings impact the structure of your argument

               and ideas. As we will see, persuasion affects only the delivery of artistic information,
               so it is on this topic that this module will focus.



               The  majority  of  this  module  will  focus  on  defining  and  discussing  three  classic
               approaches  to  persuasion:  logos,  ethos,  and  pathos,  and  how  you  can  use  them

               effectively in your daily real estate negotiations and correspondence. Consequently,

               many topics, with which the student may already be familiar, will be addressed, such
               as  business  etiquette  and  "professionalism;"  the  role  of  empathy,  and  how  to

               develop empathy in an audience; and the importance of concise language, proper

               diction, and logical structure.


               This module will conclude with a series of ten case studies and an interactive activity

               that will require you to utilize the information presented in this module. This portion
               of the module will integrate the different ideas presented throughout the module to

               help  ensure  that  you  have  a  comprehensive  understanding  of  the  material

               presented.




























                                                                 TX Marketing II: Negotiation Techniques         3
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