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So: we have been talking about the law, but
relationships matter at least as much as the legal
principles we have tried to outline for you in this book.
If you have to terminate an employee, if you are faced
with a decision about how to handle an employee illness
or disability, if you receive a complaint about bullying or
harassment in the workplace, or if you are questioned
about wage and hour issues, I would encourage you not
only to re-read this book, but also to take a moment, and
perhaps a deep breath, depending on the circumstances,
to consider how you can deliver the news of your
decision in a way that is most likely to be perceived as
fair and compassionate. Even if you don’t have to- I
promise that will save you money and aggravation.
78| Rules of the Road
