Page 4 - Roadmap Booklet

STOP #2 Roadmap from Kaiser to Cigna

2

FINDING A
NEW DOCTOR

Make sure to stay in-network – you will now have access to a large HMO network of
providers to choose from. with Cigna. Here’s how:

Primary Care Physicians (PCP) Specialists

Choose a provider now so you are all set to meet If you need a specialist, work with your Primary Care
your new doctor as soon as coverage begins on Physician to get a referral. You can search for
July 1st. available network specialists.

Here’s How: Here’s How:

Go to www.cigna.com and click on “Find a Doctor, Go to www.cigna.com and click on “Find a Doctor,
Dentist or Facility” Dentist or Facility”

• Choose “Employer or School” • Choose “Employer or School”

• Enter your zip code and Click your preferred • Enter your zip code and Click your preferred
search type search type

• (by type of doctor, name of doctor or location) • (by type of doctor, name of doctor or location)

• “Continue as a Guest” • “Continue as a Guest”

• Choose Primary Care Provider (PCP) from the • Choose the type of provider from the drop
drop down menu and “Continue” down menu and “Continue”

• Click on “Southern California” for the Full • Click on “Southern California” for the Full
Network HMO and Choose “Southern California Network HMO and Choose “Southern California
Select” for the Select HMO Select” for the Select HMO

If you hit a curve in the road and need some roadside assistance call your Cigna One Guide
to give you directions. They will help you find a new doctor, answer any questions on bills
along the way. Call 888.806.5042