Page 25 - Francis Parker School RFP (Stawicki)

Burnham Benefits Response to Francis Parker School Request for
Proposal for Consultant/Broker for Health and Welfare Plans

Services
Section 7 | Communications

Describe how you design, implement and deliver the different types of educational materials
(including open enrollment materials) offered by your firm.

Burnham Benefits knows that effective employee communications directly correlate to more
satisfied employees. Watson Wyatt presented the information in the table below in 2009-2010 in
its white paper, “Capitalizing on Effective Communication: How Courage, Innovation and Discipline
Drive Business Results in Challenging Times.”

Percent of employees Above Average Below Average
satisfied with their benefits… Benefits Benefits

… with effective communication 84% 76%

… without effective
26% 22%
communication

Open Enrollment Process
Assisting with employee benefits is as easy as 1-2-3. Burnham devotes considerable resources to
this important endeavor. Your Burnham team will work with you to ensure that timelines are met,
and renewal decisions are made early, so open enrollment activities commence in an organized and
timely fashion. Burnham’s communications team and account management team will work with
Francis Parker School’s team to employ the following steps.

1. Employee Benefits Enrollment and Support Services
Review and analyze current employee benefits enrollment opportunities and make
recommendations as warranted
Develop custom employee benefit collaterals for open enrollment and new hires plus
other value-add benefit communication materials

2. Support the entire annual employee benefits enrollment process including:
Providing access to an online employee benefits enrollment tool
Providing onsite and web-based employee benefits enrollment meeting support
Burnham can also accommodate one-on-one enrollers, call centers, outbound call and
text campaigns, appointments, and avatars

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