Page 16 - Bird RFP Response_Burnham Benefits
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Burnham Benefits Response to Bird
Request for Proposal for Benefits Broker
Services
The timeline serves as a tracking system to keep objectives, expectations and
deliverables on target and clearly outlines accountability for all tasks. Burnham utilizes
project management software to ensure goals are achieved timely.
Burnham meets face-to-face with clients regularly to review the timeline and tasks and
adjust accordingly. Ongoing, we provide clients with:
Day-to-day administrative support
Compliance education and guidance
Webcasts on pertinent legislative issues and wellness topics
Employee communications and legislative updates
Client Profile
In addition to the strategic timeline, Burnham also delivers a client profile to meet
Bird’s ongoing reference needs and provide a sense of closure after a renewal. Bird’s
customized client profile will feature:
A summary of all Bird’s employee benefits
Bird’s benefit eligibility rules
Plan rates
Contribution summary
Vendor contact information
Employee communication materials
Additional information as needed
Burnham updates the Client Profile as new developments occur so that
Bird always has current information at its fingertips. Each Client Profile also comes in
handy as a tool to illustrate historical rate comparisons and carrier trends for future
renewals.
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