Page 17 - Benefits Guide BICS 2020 Final
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Resources and Contacts
Below is a list of insurance carrier contacts should you require assistance with your benefit questions following your enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact a member from the Human
Resources Department.
Anthem Blue Cross
Medical
Member Services …………………….……………..………………….…………………………………………………………. (800) 227-3560
Retail Pharmacy …………..…………………………………………………….…………………………………………………. (800) 700-2541
Mail Order Pharmacy ………………………………….……………..........…………………………………………………. (866) 297-1013
24/7 Nurse Line..............................................………………………………………………...……………………... (800) 700-0196
Carrier website …..……………………………………………………….………………………….…………………….. anthem.com/ca
Dental
Member Services ……………………………………….…………….…..……………………………………………………… (877) 567-1804
Carrier Website …...……………………………………………………………….…………………………………………….. anthem.com/mydentalvision
Vision
Member Services ……………………………………….…………….…..………………………………………………………. (866) 723-0515
Carrier Website ……………………………………………………………….……………………………………………………. anthem.com/ca
Life, AD&D, STD and LTD
Member Services ……………………………………….…………….…..………………………………………………….. (800) 552-2137
Carrier Website ……………………………………………………………….……………………………………………………. anthem.com/ca
Resource Advisor
Member Services ……………………………………….…………….…..………………………………………………………. (888) 209-7840
Carrier Website ……………………………………………………………….……………………………………………………. ResourceAdvisorCA.Anthem.com
Travel Assistance
U.S. and Canada Member Services …………………….…………………………………………………………………. (866) 295-4890
Other Locations (call collect) Member Services …..………………………………………………………………… (202) 296-7481
Carrier Website ……………………..…………………………………………………………………………………………….. anthem.com/ca
Health Equity
Health Savings Account
Member Services ……………………………………….…………….…..………………………………………………………. (866) 346-5800
Carrier Website ……………………………………………………………….……………………………………………………. healthequity.com
Discovery Benefits
Flexible Spending Account
Member Services ……………………………………….…………….…..………………………………………………………. (866) 451-3399
Carrier Website ……………………………………………………………….……………………………………………………. discoverybenefits.com/employees
Nationwide Pet Insurance
Member Services …………………………………………..……………..………………………………………………………. (877) 738-7874
Carrier Website ………..…………………………………………..……………………………………………………………… petinsurance.com/BICS
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