Page 8 - DevelopUCatalog (MASTER COPY)

• Interviewing, Hiring, and Onboarding

COMPLETE WITHIN 1 YEAR:

Training, Delegating, Coaching and Managing Performance (Hosted by MRA, http://www.mranet.org)

• Establish performance goals and identify standards.
• Diagnose causes of performance problems.
• Apply training and delegation techniques as methods of developing the talent of others.
• Develop the skills of constructive feedback and coaching.
• Assertive communication skills for effective coaching.
• Identify appropriate consequences of acceptable and unacceptable behavior.
• Outline strategies to ensure appropriate documentation.
• Prepare and conduct an effective performance review.

Training will contact eligible managers with enrollment details.

LEADERSHIP TRACK 2

For newly-hired managers with greater than five years of management experience and for current
managers who have already completed Leadership Track 2.

COMPLETE WITHIN 6 MONTHS:

(Managers joining Track 2 after completing Track 1 have already completed these internal training)

• Day in the Life of Services and Programs
• Day in the Life of Retail, Aftermarket, and E-Commerce
• Fundamentals of Management
• Interviewing, Hiring and, Onboarding

COMPLETE WITHIN 1 YEAR:

From a list of these recommended titles, choose two half-day courses or one full-day course at MRA.
Read full course descriptions at http://www.mranet.org. Eligible managers should email
training@gesmn.org to request registration.

• Leading Change and Putting It All Together (1-day)
• Supervisor and the Law (1-day)

GESMN Internal Use P a ge | 6