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Responding to a Claim

Once you log in, the first page you will see is your dashboard . On your dashboard screen you will see all of your
pending claims, decisions, and hearing notices . Your work will be sorted into those categories; you will see two
numbers under each category . The first number in BLACK represents the total number of pending cases you have,
the second number in RED are any cases that are coming up on the deadline .

Once you’ve clicked on one of the numbers on your dashboard, you will be able to see a list of all of your pending
cases . To respond to one of those cases, click on the reference number in BLUE . You will then be brought to the
detail case screen . On the detail screen, you will be able to add all of the separation information regarding the
claimant in question .

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