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LEVEL 1 MANAGEMENT TRAINING OVERVIEW

During your training at FRC you will participate in many levels of development. The first level of development will
introduce you to the basic skills of management. As you progress, we will concentrate on learning new skills and
building upon your current skills.

Level 1 will consist of the following:
ServSafe Food Safety Certification (If you have a current ServSafe certification - scan & email your
certificate to training@foxrc.net. If you do not have a current food safety certification you will particpate
in a ServSafe class as a part of your Big Kitchen orientation.
ServSafe Allergen Training (Online class)
Alcohol Certification (FOH Only) (Online class - suresellnow.com)
Wage & Hour Certification (Online class - Navex)
Workplace Harassment Certification (Online class - Navex)
Culture of Hospitality
Station Training
• FOH
• BOH
Basic Operation Procedures
• Opening & Closing
• Running the Floor
• Pre-Shift / Shift Planning
• Motivating your Staff
• Expediting
• Ordering / Receiving / Storage
FRC Tool Kit Learning (via FOXCentral)

Tool Kit Online Learning

During your training you will complete online Tool Kit Learning modules that will educate you on FRC processes.
You are required to read each FRC Tool Kit and complete tests on FOXCentral each week during your training.
MIT Feedback Forms

You will fill out MIT Weekly Feedback forms each week during your MIT training. This ensures your training is
staying on track and you are getting the best training possible. The feedback forms can be found on FOXCentral.
As a Manager in Training you will send feedback in weekly. Go to: FOXCentral --> Operations --> Online Forms
--> MIT Weekly Feedback Form. The feedback forms must be completed every week of your training program.

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6 Revised October 2016