Page 11 - GL Team Playbook_test

1) Develop Course
a. Reserve NCRU course numbers for all the courses we plan to build.
b. Construct course

LINK: List of recommended tools (Storyline, Audacity, Camtasia, Snagit)
LINK: Location of Storyline template
“Always required” modifications of template (e.g. course number in survey)

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2) 1 Draft Review: (SME/ISD)
a. Walk through content
b. Solicit/record feedback
3) Revisions: (ISD)…SME resource
a. Make requested modifications/edits
b. NOTE: repeat steps 3-4 as required
4) Final Development
5) Peer Review (of final content) (optional as practical)
6) Final Review: (SME/ISD/Stakeholder/LBP)
a. Final Edits
b. Signoff

Implementation Phase

1) Implementation Phase: (ISD/LBP/NCRU)
a. Publish content to NCRU LINK
b. Request course activation from Janet’s team LINK
c. Draft/distribute communications
2) Execute communication plan (Stakeholder/LBP)
3) Archive source files (ISD)

Evaluate Phase

1) Evaluate course: (ISD/LBP/Stakeholder/Business Ops/HRBP/Sales Management)
2) Reports
a. Completion
b. Evaluation
c. Metric

Development Process Explanation of Terms:

Provides further details into each task within development phases.

Development Stages/Tasks:

Term Description Responsible
Kick-off Meeting with all parties to establish project goals and LBP Leads / All
outcomes, establish roles, set expectations, begin the design involved
process.

Course content delivered SME to provide course content to ISD, who then begins SME
developing initial draft of course. Course content should
include all graphics, talking points, and other course material
that is expected to be contained within course.

Script 1st draft ISD to provide a 1 draft of course to SME for review and ISD
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approval. 1 draft should contain at a minimum the course
outline, content to be included in each outline detail, and
rough scripting. This is a draft, so there is ample opportunity
to add, delete, comment.

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Script 1st draft reviewed SME reviews 1 draft and adds all comments, edits, SME
additions etc. This is the most crucial step in design process.