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AUTHORS’ BIOGRAPHIES

Dr. Abdulrahman Albar is an Assistant Professor in the Department of Industrial
Engineering at Jazan University. He received a Bachelor’s degree in Industrial
Engineering from King Abdulaziz University in 2008, and a Master’s degree in Industrial
Engineering from the University of Central Florida (UCF) in 2012. He received a Ph.D.
in Industrial Engineering from UCF in 2016. His research interests focus on operations
management, intelligent decision systems, business intelligence, and applications of
quality systems in service industry. His experience includes Prince Mohammed Bin
Fahad Program for Strategic Research and Studies, UCF, and ASQ.

Dr. Ahmad Elshennawy is a Professor in the Department of Industrial Engineering
at University of Central Florida. He is the Graduate Program Director. He received his
Ph.D. in Industrial Engineering from Penn State in 1987. He is a Certified Six Sigma
Master Black Belt by The Harrington Institute and a Fellow of the American Society for
Quality (ASQ). He has 4 books, more than 50 journal articles published, and several
proceedings articles. His areas of research and interest are: Quality Management,
Manufacturing Systems, Process Improvement, Advanced Production Technologies, and
Healthcare systems.

Mohammed Basingab is a doctoral candidate at the University of Central Florida.
He completed B.S. in Industrial Engineering from King Abdul-Aziz University in 2009,
and received his M.S. in Industrial Engineering from University of Southern California in