Page 5 - Social housing courses brochure

PROMOTING A RENT PAYMENT

CULTURE

BIG PICTURE TRAINING
Instructional design, e-learning, classroom training and consultancy
to the not for profit sector

Jo is an enthusiastic and motivational facilitator with a keen interest in behaviour al insights. She
utilises accelerated learning techniques to deliver lively, interactive and engaging workshops. She
holds an Honours degree in Housing Studies from De Montfort University along with a Level 4
Certificate in Learning and Development.

Jo has worked in the social housing sector for over 25 years, holding senior management roles for

some of the largest landlords in the UK and latterly Australia. She is known for being passionate

about customer service excellence, putting the customer at the heart of the service and delivering a
commercial business model with a social purpose.

Duration:

This is a one day workshop

Cost per delegate:

$340.00 inclusive

Cost includes: Full delegate pack, study materials and refreshments

Cost in-house: $2000 inclusive (client provides room and refreshments)

Phone: +61 (0) 497 874 458
Email: info@bigpicturetraining.com.au
www.bigpicturetraining.com.au