Page 7 - Social housing courses brochure

NEGOTIATION SKILLS

BIG PICTURE TRAINING
Instructional design, e-learning, classroom training and consultancy
to the not for profit sector

Jo is an enthusiastic and motivational facilitator who utilises accelerated learning techniques to deliver lively,
interactive and engaging workshops. She holds an Honours degree in Housing Studies from De Montfort
University along with a Level 4 Certificate in Learning and Development.

Jo has worked in the social housing sector for over 25 years, holding senior management roles for some of the
largest landlords in the UK and latterly Australia. She is known for being passionate about customer service
excellence, putting the customer at the heart of the service and delivering a commercial business model with a
social purpose.

Duration:

This is a half day workshop

Cost per delegate:

$250.00 inclusive

Cost includes: Full delegate pack, study materials and refreshments

Cost in-house: $1500 inclusive (client provides room and refreshments)

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Phone: +61 (0) 497 874 458
Email: info@bigpicturetraining.com.au
www.bigpicturetraining.com.au