Page 44 - 2018 MSC HR Policy

4.2 The person in charge of considering the report may further investigate the matter by calling concerned
parties for explanation in order to find a fair solution for mutual benefit among employees and the
Company. Results of the appeal shall be made within 5 days from the investigation under 3.2 and
informed to the grievant.

4.3 The decision made on the grievance by a Managing Director or the person assigned by the General
Manager shall be final and all concerned parties shall comply with the decision.

5. Protection of Grievance and Concerned Parties

It is the policy of the Company to protect the grievant and other employees who involve in giving facts in
the grievance procedure, from any direct or indirect effect from his/her supervisor and/or other employees.
The Company will also treat the information received from the grievant and other employees in a
confidential manner.

6. Grievances related to Anti-Fraud and Corruption Policy

Any grievance that is related or within the scope of the Anti-Fraud and Corruption Policy must be reported
through the appropriate and designated channel.

The report should go to line manager, but if that option is not possible, the company provides secure and
accessible channels for all related parties to raise concerns and report violations (“whistleblowing”) via
complaintMINT@minor.com and whistleblower@minor.com. Whistleblower Protection shall conform

with the Company’s Whistle-Blower Policy.

More detail of the Anti-Fraud and Corruption matter can refer to the Anti-Fraud and Corruption Policy

HUMAN RESOURCES POLICY Page 44 of 49
VERSION: HR001-2018, JANUARY 1, 2018