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                                                                   industries department located in the particular zone.

                                                               Government plans and development activities and
                                                                   develop suitable bank products.

                                                               Suitable studies on agriculture, industries and service
                                                                   sectors and its penetration levels are to be made by
                                                                   the respective Zonal Office of the Bank or District
                                                                   Bankers committee.

                                                               Branch-wise business dossiers are to be prepared which
                                                                   helps as a tool in credit management of the bank
                                                                   branches.

     bankable credit products from District Level Bankers'    Scrutiny:
     committee or State Level Bankers' Committee and pass
     on this information to the operating staff.              After appraisal of credit, the loan proposal is to be
                                                              sanctioned by higher ups as per delegation of financial
Market Research / Past Trend of Recovery:                     powers fixed by the Bank. While sanctioning proposals
                                                              either by Controllers or Committee Approach in case of
Credit department officials should update skills in respect   Large Proposals, scrutiny of proposals is very important. It
of market information, market trends, failure rate bank       should not be a causal approach. It is as good as Quality
loans of other banks etc. This information is not only for    Control Check of credit product released by the Bank.
Business, Manufacturing and Service sectors but also Retail
loans of all financial institutions in the command area of    While sanctioning a credit proposal by the authority,
business.                                                     proposals should be thoroughly scrutinize. If any gaps, like
                                                              additional information required and wrong information,the
This information is useful to the bank to withdraw some of    proposal should be send back to the appraiser with full
the existing products, where no demand / poor recovery or     details for re-submission or rejection. Common irregularities
excess supply than demand in the market. This information     committed by operation staff from time to time should be
should be made available to the operating staff from time     communicated to all branches. Thereby, same mistakes will
to time. Research on credit needs or requirements, unit cost  not be repeated and it will improve the quality of lending.
of various products (maximum and minimum loan amount),
credit gaps should take place according to zone. All bank     Scrutiny of proposals is an utmost important factor in
products will not penetrate equally across the country. Some  improving the quality of credit of bank advances. This is a
of the Products have more demand in certain parts of the      "second eye concept" of verification of proposal.
country than in other parts.
                                                              Disbursement:
All commercial banks organization structure is more or less
similar i.e., Zonal Office or Regional Office. Zones or       End use of funds is one of the important aspects in the credit
Regions should study the demand of their bank loan            management process. Purpose of the loan and utilization
products. For example, Home Loans demand is not similar       of loan should be matched. Funds diversification is always
across all places in the country. Wherever development        dangerous and advance account will turn into NPA. The
activities are more and employment opportunities are          banker should ensure the objective of loan and it should not
available, home loans demand is more.                         be mis-utilized by the borrower. Credit officials should pay
                                                              more attention in disbursement stage.
Banks should develop:
                                                              How to ensure?
 Zone-wise studies on bankable credit products.
                                                               Credit officials should strictly implement the terms and
 Utilize the services of chamber of commerce and                  conditions of sanctioning a loan and disbursement
                                                                   schedule without any deviation.

                                                               If the disbursements are in stages, it should be checked

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