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PRODUCT RECALL -

NEED OF THE HOUR :

MAGGI

       - Shruti Sood

The Food Safety and                         give manufacturers an opportunity to         needs individual heroics to implement
             Standards Authority of India   improve and offer a better and safer         the law will essentially be a corrupt
             (FSSAI) in Delhi ordered M/s   product to people. If they can do it for     one.
             Nestle India Private Limited   overseas market, why can't they do so
             to withdraw all nine variants  for the domestic consumers?", FSSAI          There are only three ways to combat
of Maggie instant noodles with              officials stated.                            food adulteration: (i) the public must
tastemaker from the market with                                                          be educated on this. (ii) packaged food
immediate effect from all over the          The food and health safety, despite          makers and hotels must be sensitised
country.                                    the existence of standards and               to improve hygiene standards by the
                                            regulations, is badly in need of             use of better technology and safer
Officials said that there is a legitimate   strong supervision and enforcement           ingredients. And (iii) we simply need
reason behind the recall of the product,    of the law. It is easy to attack Maggi       huge number of food inspectors all over
citing that, it is the international        because it is produced by a                  the country and effective food
practice of penalizing firms and            multinational company, but the real          regulators.
mandatory recall if even a few samples      health hazards can be found in food
fail the test.                              produced by the smaller sector, in           While this was estimated as the largest
                                            hotels and in street food. It is here        product recall ever in India, Nestle has
"As such, manufacturers often say we        that our food regulators must start          pegged the total inventory to be
should follow the global norms for food     to look for violations of the law.           destroyed at about 30,000 tonnes,
items, known as CODEX. But while lead                                                    against its earlier estimate of 27,420
content is allowed up to 2.25 ppm           Two questions arise: (i) if Maggi has        tonnes. Value-wise, it has pegged the
(parts per million) in India, CODEX         been putting out sub-standard noodles        overall loss on account of recall and
norm stipulates a limit of between 0.1      targeted at children, why did it take        destruction at Rs 320 crore.
and 2 ppm. The objective behind the         the food inspection system 32 years to
recall or ban on manufacturing is to        find out? (ii) what is the point of having   With a commanding 63% market
                                                                                         share of instant noodles sold in India
                                                                      tough food         in 2014, Nestlé's Maggi brand is
                                                                      safety standards   bound to be the biggest loser as a
                                                                      if the system has  result of the consumer's loss in
                                                                      no capacity to     confidence in processed snacks.
                                                                      enforce them,      However, the scare surrounding the
                                                                      and the first      Maggi recall has affected other
                                                                      inspector who      brands as well, according to Indian
                                                                      does so claims     media reports. The entire instant
                                                                      public accolades   noodles segment has taken a hit in the
                                                                      for the same? A    country.
                                                                      system which

14 PR COMMUNICATION AGE August 2015
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