Page 600 - Insurance Statistics 2021

HANDBOOK ON INDIAN INSURANCE STATISTICS 2019-20 15 585 2728

62
5
40
12
39
435
430
61
35
31
17
44
185
34
698
Total
Out
standing
Durationwise Outstanding complaints Above 3 months 1 year to 1 year - 546 - - - - - - - 73 - - - - - - - - - - - 3 - 340 - 11 - 92 - 3 - 4 - 424 - 1496
TABLE 91B: PERFORMANCE OF OMBUDSMEN AT DIFFERENT CENTRES - HEALTH INSURANCE (2019-20)
Total Within 3 Disposed months 152 854 - 39 492 - 12 270 - 40 137 - 112 584 - 62 597 - 17 545 - 5 145 - 44 380 - 35 316 - 31 710 - 90 154 - 20 167 - 343 1863 - 58 287 - 11 117 - 161 186 - 1232 7804 -
Durationwise disposal of Complaints Above 3 months 1 year to 3 1 year 24 30 85 46 91 244 203 246 - 124 5 325 29 44 968 116 48 69 11 2548

Total Within Disposed months 830 854 462 492 185 270 137 340 584 394 597 299 545 145 145 256 380 311 316 385 710 125 154 123 167 895 1863 171 287 117 175 186 5256 7804

Non- Enterta inable 807 183 3 153 81 325 275 185 72 173 7 112 250 106 107 661 122 60 160 9 3832
Complaints disposed by way of with Awards drawal fvg. fvg Ins. Co. 47 - - 137 16 71 26 11 15 30 - 93 55 87 29 196 12 19 42 77 41 49 30 191 24 6 18 14 18 19 94 187 40 24 88 16 14 27 - - 448 1184

Recom Awards menda- compla tions inant - 167 2 4 - 166 - 178 2 135 - - 122 1 110 4 239 - - 9 917 4 13 - 17 2284 56

Total 1552 531 282 177 769 659 562 150 424 351 744 584 198 2298 348 132 771 10532
Total No. of Complaints Received O/s at the upto beginning March of the year 1552 - 531 - 282 - 177 - 769 - 659 - 562 - 150 - 424 - 351 - 744 - 584 - 198 - 2298 - 348 - 132 - 771 - 10532 -

Name of the Ahmedabad Bengaluru Bhopal Bubaneshwar Chandigarh Chennai Delhi Guwahati Hyderabad Jaipur Kochi Kolkata Lucknow Mumbai Noida Patna Pune Total

598