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Conversation 2
A : Good afternoon, Wang Instant Noodles.
B : Good afternoon, Could I speak to Susan Ton, please? This is Julia
Gong from Sainsbury Supermarket.
A : Certainly, Ms. Gong. She’s on another line. Would you like to hold?
B : No, thank you. I’ll call back later. Goodbye.
A : Goodbye.
2. Listen to the two conversations again. Then complete the
information in the spaces provided.
Conversation 1
Caller :
………………………………………………………………………………………………
To whom :
………………………………………………………………………………………………
Reason :
………………………………………………………………………………………………
Conversation 2
Caller :
………………………………………………………………………………………………
To whom :
………………………………………………………………………………………………
Reason :
………………………………………………………………………………………………
