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The Harmonic Oscillator destination. Currently we have over 490 volunteers
active within the Trust
This was a project funded by the Australian
Government exploring the impact of sound on • New welcome desk in place at the A&E end of the
wellbeing through a series of residencies by atrium, staffed by volunteers
international artist Vic McEwan, culminating in a
• Infection control signage in every lift reminding
Tate Liverpool exhibition and presentation at the
everyone of the importance of good hygiene to keep
International Conference of Culture, Health and
children safe
Wellbeing in June 2017. The artist worked with patients,
families and staff over a three year period, exploring • Introduced ‘Alder Play App’, to improve wayfinding,
sound and creating new artwork, including an app, a familiarisation and distraction for our patients.
publication, an exhibition and radio documentary.
Future Plans
‘smalldances’ App • Further develop our electronic/interactive

improvements through the Alder Play App
This is the UKs first somatic child focused dance app,
‘Smalldances’ aimed at parents/carers of long term • Introduce a second welcome desk at the outpatients’
hospitalised children produced in collaboration with end of the atrium
Small Things Dance Company; the app was funded by • Continue to consult with our patients and families to
Arts Council England and Children in Need, and was
identify further opportunities for improvements.
launched in November 2017. It is the culmination of over
10 years of award winning dance participation at Alder 3.3.6 Medication Safety (Sign Up To
Hey.
Safety Pledge)

Our regular dance and movement work has continued
to support patients and their families on the cardiac,
neuro medical and renal dialysis wards, funded Aim: No drug errors resulting in avoidable harm.
generously through Children in Need. Targets were set in the Sign up to Safety
improvement plan 2015/18.
Improving Signage and Wayfinding for
Children and Families Targets: From 2014/15 baseline:
• Reduce all medication errors that result in harm
Patient feedback including the Patient Led Assessment by 25% by March 2018;
of the Care Environment (PLACE) assessment, has Baseline: 128 Target: 96.
helped the Trust to identify a number of areas that
• Reduce medication errors that result in
require improvement to reduce stress, improve safety moderate, severe harm or death by 50% by
and improve the experience of children and families
March 2018;
who are anxious about attending the hospital. In
Baseline: 4 Target: 2.
particular a number of opportunities to improve signage
and wayfinding, making it easier for children and
Outcomes:
families to find their way around the hospital have been
implemented over the past 12 months. • Total medication errors resulting in harm reduced
from 128 to 32 representing a 75% reduction
Improvements 2017/18 since April 2014.
• Medication errors resulting in moderate, severe
• Welcome signs written in multiple languages at every
harm or death reduced from 4 to 0 (zero)
entry point on each level of the car park
representing 100% reduction.
• Improved signage for disabled parking
• 72% increase in medication incident reporting
• Created dedicated waiting space inside the atrium for since 2014/15. From 703 to 1,209 medication
families waiting for a taxi pick up incidents reported.
• Increased visibility of no smoking signs around the • Decrease from 18.2% to 2.6% of medication
grounds of the hospital incidents associated with harm attached since
• Improved handwashing signage in toilets 2014/15.
• Electronic notice boards placed on every ward
displaying staffing levels and other information for the Almost every patient who is admitted to hospital
patients and families requires medication. Prescribing, administering
and dispensing medicines for children are complex
• Increased number of volunteers to help support
families with booking in and finding the way to their processes and require specialist knowledge and

Alder Hey Children’s NHS Foundation Trust 129 Annual Report & Accounts 2017/18