Page 51 - Consultative Selling
P. 51
MANAGING CUSTOMER CONCERNS – A PART OF THE
SELLING PROCESS
The following are some of the major issues faced in a sales process while
trying to sell to the customer:
Communication Problems
Irrational Aggression
Dictatorial/ Dominating Attitude
Unreasonable Expectations
Overconfidence
Unchecked Emotions
Consultative Selling - A new
2/5/2019 51
Approach
