Page 7 - 2017 NOV 12 - LIONS VS BROWNS - SHOP 3_Neat

Concessions

Shopper 1
Question
1 Section/Location: Blitz Time: 11:35AM
At Blitz, Ms. Shopper waited at the bar for 10 minutes during the DTE Power Hour. The bartenders weren't wearing name tags and it seemed too awkward
to ask for their name when placing our order. A Caucasian male waited on us. Ms. Shopper ordered a $5 Bloody Mary that she thought was very good. It
came in a reusable plastic mason jar. A guest next to us tried to order 4 beers but the female bartender said there was a 2 beer limit per person and asked if
a second person could be present. The guest happily obliged and their total for 4 Coors Lights was $12.

2 Section/Location: Streats of Detroit - 217 Staff Name: Alina Time: 11:50AM
There was no wait at this concession stand. Alina called us over and was very bubbly and friendly. Ms. Shopper ordered a pretzel twist with nacho cheese
dipping sauce. The total was $8. The pretzel was warm and the cheese was very hot. However, the pretzel tasted freezer burnt. Shopper ended up throwing
most of the pretzel away.
3 Section/Location: The Corner Bar Staff Name: Nick Time: 11:55AM
There was no wait to enter The Corner Bar, so we walked right in. There was not a large crowd at this time. Nick, the bartender, waited on us right away and
Ms. Shopper ordered a Two Hearted Ale for $9.50. Nick told us to enjoy the game.
4 Section/Location: Hop Cat Staff Name: Gary Time: 2:04PM
We waited in line at Hop Cat for 10 minutes. Gary waited on us and was very nice. We ordered crack fries, pretzel bites, and two Soft Parades. The total was
$39. The crack fries were amazing. The pretzel bites and cheese that came with them were also very good. We ate at the tables near Hop Cat and a few
people came over and wanted to know where we got the French fries from.
Shopper 2
1 Section/Location: La Shish 140 Time: 2:30PM
Ms. Shopper ordered the chicken shawarma even though it was on the smaller side it was really good. They ran out of lettuce, so I didn't order the chicken
salad like I was intending to.
2 Section/Location: Detroit Water Ice 140 Time: 2:51PM
Ms. Shopper purchased what she️ thought was ice cream but it was just cool whip and junk, wasn’t great . She will not purchase again. At the stand, they ran
out of spoons and was told to go to a different booth if I️ wanted a spoon. There was no way to eat it, without a spoon.

Woodward Avenue Travel (for client use only) Page 7 2017 NOV 12 - LIONS VS BROWNS - SHOP 3 - Concessions