Page 9 - 2017 NOV 12 - LIONS VS BROWNS - SHOP 3_Neat

Concessions

Shopper 4
Question
1 Section/Location: Bud Light Party Zone Staff Name: Terria Time: 11:21AM
Terria was extremely efficient and friendly. She was nice and chatty with my son asking him questions about his first Lions Game. I was not asked for ID
when I bought a beer, although I am not sure at what point servers do not ask.
2 Section/Location: Streats of Detroit 337 Staff Name: Bill Time: 11:50AM
My son ordered a soft pretzel and it was huge! He couldn’t even eat it all. Bill was nice and helpful and he even let my son pick which specific pretzel he
wanted.
3 Section/Location: The Kroger Cooler Time: 2:03PM
Fans were walking in, browsing and then grabbing what they wanted. Mostly beer was being sold from my observations. The line to check out was moving
quickly. Fan stated, "this is cool. I like this." The white crates were pretty empty at 2:03PM and could fall if child pulled on them to see what is in them.

4 Section/Location: Big Boy Time: 2:15PM
The name tag was difficult to see; it was hidden. The overall experience was good. Food was a little pricey. For French fries and a milk shake it was $14.00,
but portion sizes were good.

5 Section/Location: Stadium Staff Name: Rocket Men Time: 2:53PM
As the 4th quarter began, there were no Rocket Men to be seen in the stadium.

Woodward Avenue Travel (for client use only) Page 9 2017 NOV 12 - LIONS VS BROWNS - SHOP 3 - Concessions