Page 8 - 2017 NOV 12 - LIONS VS BROWNS - SHOP 3_Neat

Concessions

3 Section/Location: Bud Light Party Zone Time: 3:00PM
Question
There were 2 girls maybe mid 20’s that were falling down drunk. Friends helped them up and away from everyone.
4 Section/Location: Streats of Detroit 137 Staff Name: Velvet Time: 3:00PM
Mr. Shopper ordered a beer, Velvet started to pour a beer, but it was the wrong one so she dumped it out, but used the same cup. Mr. Shopper would have
preferred a new cup.
5 Section/Location: Bud Light Stand 122 Time: 3:20PM
Mr. Shopper had beer in hand and asked to buy 2 beers. The server would not sell Mr. Shopper the 2 beers until he finished the first beer. He couldn’t walk
away with three beers. He decided he would finish the first and then return to the beer stand.
Shopper 3
1 Section/Location: Bloody Mary Bar across from The Blitz Staff Name: Karen Time: 12:28PM
We approached the Bloody Mary Stand across from Blitz. We were waited on by Karen. She was super friendly. There was no line at all. I ordered 2 Bloody
Mary's. The cost was $29.00 . I was extremely disappointed in the drinks. Usually they are something I look forward to, but today they were horrible. They
were super spicy which normally isn't the case. They normally come with a beef stick, olives, pickle and some cheese cubes. Today they had a beef stick,
pepperoncini, pickle and tomato. This was not a change for the better. I ended up throwing it away. I will not purchase this again, and I have been coming
to Ford Field for games as long as it has been open. This was one of my most favorite items.

2 Section/Location: Blitz Staff Name: Frank Time: 12:31PM
Super quick service, there was only 1 person in front of us. Ms. Shopper purchased a hot dog, it was very good. The cost was $5.00 and would purchase
again.

3 Section/Location: Streats of Detroit 223 Staff Name: Paula Mendez Time: 2:55PM
Paula was very cheerful, but the line was extremely long. Ms. Shopper was irritated because of the wait, but Paula's demeanor was pleasing. They seemed
overwhelmed by the amount of customers, but there were many employees working. Ms. Shopper purchased 2 bottomless sodas and a popcorn bucket, it
was $24.00. The counter area was filthy (see photo).

Woodward Avenue Travel (for client use only) Page 8 2017 NOV 12 - LIONS VS BROWNS - SHOP 3 - Concessions