Page 75 - 2017 NOV 12 - LIONS VS BROWNS - SHOP 3_Neat
P. 75
Security / SAFE Inspection
Shopper 3
Question
1 Section/Location: Montcalm & Brush Time: 10:34AM
Most of the SAFE employees were wearing their Red SAFE coats, it was difficult to see specific names. The men and women who were directing traffic were friendly
and informational.
2 Section/Location: Grassy Section on Montcalm behind Stadium Time: 10:34AM
There was a very strong police presence around the stadium, between the Police and SAFE red jackets, I felt completely safe. I did not see any homeless people on
my way into the parking section in this area.
3 Section/Location: Montcalm & Brush Staff Name: SAFE Time: 10:36AM
I was asked to put my car into park while a SAFE management employee inspected my car with a mirror. The employee searched the entire perimeter of my car
with the mirror. He did this very quickly. The lady who asked me to place the car in park then handed me a lime green sheet to place in the windshield of my car.
4 Section/Location: Concourse 244 Staff Name: Vernon Time: 2:15PM
Vernon was observed coming out of the seating area with a beer that had been dropped and was shooting out of the can. He hurried and threw it into a garbage
receptacle. There was a spill on the floor from the beer. Once he threw it into the can, he stood over the spill and directed people around it, until someone came to
clean it up. (This took approximately 2 minutes).
Shopper 4
1 Section/Location: Gate A Time: 11:15AM
We entered at Gate A. Almost no line at all. When we were approaching, there were several associates well before the beginning of the line stopping people who
were carrying items that would not get through. One particular instance was a woman carrying a larger camera bag. They informed her of the policy.
2 Section/Location: Gate A Time: 11:17AM
Ms. Shopper had hip replacement and easily set off the metal detectors. When they asked me to step aside so they could use the wand they were very polite and
somewhat apologetic. I couldn't see the name of the woman who used the wand because she was all bundled up in a coat and there was no visible name badge.
Woodward Avenue Travel (for client use only) Page 75 2017 NOV 12 - LIONS VS BROWNS - SHOP 3 - Security & SAFE