Page 14 - 2017, OCT 8 - LIONS VS PANTHERS - SHOP 2

Concessions

RECOMMENDATIONS
Question
1) Keep the food and drink deals associated with the DTE Power Hour. This is a great bargain for families or people who do not wish to spend
so much. The Blitz was packed with people and they were commenting on how good the food was for the price.
2) The Cooler is a great concept, but it was very busy and the line was long when entered at 12:15PM.
3) Pay more attention to keeping condiment stands clean and stocked with napkins especially just before and after half time.

4) The Cooler is a little confusing in that you don't know what is being offered without going inside and if the line is long, that may take 5
minutes or more. A sign on the wall outside the store listing what's available would be helpful.
5) It sounds funny, but I was disappointed in the straw with the drinks. They were too short for the souvenir cup, and were very flimsy. Mine
was bent before I even placed it into my cup. I prefer a straw that is a little bit sturdier.
6) Napkins are available , but it would have been nice to have them give some with your purchase (i.e.-on top of the pizza box)

7) At the Corner Bar, I would recommend having 2 people keeping an eye on the line. One at the front, and one toward the back to make sure
that no people cut.
8) I would use stanchions to help control the lines at Pretzel Hastings. They are very long there at the Pretzel Hastings.

Woodward Avenue Travel (for client use only) Page 19 2017, OCT 8 - LIONS VS PANTHERS - SHOP 2 - Concessions