Page 89 - 2017 DEC 16 - LIONS VS BEARS - SHOP 4_Neat
P. 89

Security / SAFE Inspection

                                                                            Shopper 4
                                                      Question
         1               Section/Location: Gate C Entry                                 Staff Name: Markus                     Time: 3:20PM
         Ms. Shopper carried a black reusable bag up to security, when approaching the metal detector Markus and with security notified Ms. Shopper that she was not able
         to bring the bag in, the bag was discarded.  Mr. Shopper had his car keys in his pocket, he went through the metal detector/security without any issues.  There was
         no line.
         2               Section/Location: 128/129 Smoking Section                                                             Time: 4:40PM
         There was no cigarette smoke smell coming into the stadium, it was nice that heaters were provided as well as TV's so you wouldn't miss any part of the game, also a
         great feature that you can take your drink outside with you.
         3               Section/Location: Gate A Exit                                                                         Time: 7:335PM
         Security was present for all fans exiting the game, there was a lot of people but no issues.  We noticed many Bears fans throughout the stadium and no issues.


                                                                      Supervisor Comments
         1               Section/Location: Entrance to Ford Field Parking Deck          Staff  Name:  Lakisha                  Time: 3:03PM
         Lakisha greeted Ms. Shopper and explained that they were going to inspect the vehicle.  She said it would not take long.  They inspected the car with a mirror and
         then asked for each car to open their trunk.  After the inspection she gave Ms. Shopper a sheet of paper with an "X" for her to put on her dash.  The process was very
         efficient and Lakisha was very clear in explaining the process.

         2               Section/Location: Entrance to Ford Field Parking Deck          Staff  Name: David                     Time: 3:03PM
         David was assisting with the vehicle inspections.  He was using the mirror on each vehicle as it was approaching the entrance.  He seemed very efficient and watchful
         during the process.
         3               Section/Location: Entrance to Ford Field Parking Deck          Staff  Name: Tonisha                   Time: 3:05PM
         Tonisha was posted at the booth and reminding each vehicle to grab a ticket before they proceeded through the gate.  She was very upbeat and cheerful and stated,
         "welcome to Ford Field."











    Woodward Avenue Travel (for client use only)                             Page 89                       2017 DEC 16 - LIONS VS BEARS - SHOP 4 - Security & SAFE
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