Page 13 - 2018 Seasonal Employee Manual

Cliff’s Amusement Park Policies

Cliff’s Cell Phone Policy
CELL PHONES/ ELECTRONIC DEVICES are a serious distraction and pose a safety concern to employees
and our Guests. In an effort to ensure all parties safety, any unauthorized use of any cell phone/electronic
device while on company time WILL RESULT IN TERMINATION. This includes but is not limited to the use or
possession of your cell or smart watch while at your workstation as well as the following.
You MAY not:
● Use your cell phone as a watch, take pictures or video.
● Text while the phone is hidden in your pocket or purse.
● Use Web-based applications (Such as Twitter, Facebook, and Instagram etc.
You may use your cell phone during your break ONLY. You may put your cell phone in an employee locker
during your shift; however, Cliff’s is NOT responsible for any lost or stolen items.
NOTE: ***Supervisors and Managers do not adhere to the same policy as Seasonal Team Members.
Supervisors are NOT permitted to hold cell phones for Team Members***

Gossip creates a NEGATIVE environment!
What is the definition of Gossip?
-Gossip has the power to divide and destroy everything we’ve build. It kills morale, unity, productivity and
creativity, plus causes turnover. So if gossip is so detrimental, how do we stop it?

What is our definition of gossip?
-When a NEGATIVE is discussed with ANYONE who cannot solve the problem.

Here are a few ways you can kill the rumor mill.

1. Set an example: Your first step for shutting down gossip is to take a look in the mirror. Are you guilty of
talking negatively about someone on your team to another who is not one of your leaders? As a leader
of your company, your team watches everything you do and will naturally follow your example.
a. Here’s a quick tip: Avoid impulse communication with team members when you are angry or
upset. Your leaders show that gossip will not be tolerated by anyone at our company. And yes,
email/text communication will count too when it comes to gossip.
2. Be Transparent: One of the main causes of gossip at a company is lack of communication. People
want to know what’s going on and why. If not, fear, frustration and anger set in, and the “talk” begins.
Trust your fellow team members and avoid “mushroom communication”(keeping them in the dark and
feeding them manure). Create a culture of communication. When you are in doubt, always over share-
as long as you are not betraying confidences or crossing the gossip line.

3. Action step/Solution: Schedule a meeting with your Supervisors, Managers, or HR if you feel the
need. Be sure to hand the problem up the leadership ranks to help you solve a problem. (Your fellow
employee or receptionist in the front office will NOT solve your problem). So be sure to go through the
appropriate channels to find a solution.

Our policy: You will be warned once. If it happens again, it can lead to your termination.

Cliff’s Social Media Policy
Cliff’s Amusement Park understands that social media can be fun and rewarding to share your life and
opinions with family, friends and co-workers. However, use of social media also presents certain risks, and
carries with it certain responsibilities.

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