Page 18 - 2018 Seasonal Employee Manual

Fun Activities and Awards We Do

Team Member Parties
Cliff’s will be hosting Team Member parties or current Team Members throughout the season. They consist of
a catered meal, games and prizes.

Team Member Incentives
Cliff’s has many Team Member incentives such as:
● Scratchers – Scratchers are in-park food giveaways. DJ will distribute park scratchers in order to
recognize a variety of Team Member performances. These scratches can be redeemed as specified
locations and can award free food and drink items.
● 5 Star Employee $100.00 CASH!! - Your managers and supervisors will nominate employees that they
feel is the BEST OF THE BEST! DJ is notified about the nominee and she will go out and evaluate
those selected employees. Once picked, she will call you in front of fellow Team Members and
announce that you are the 5 Star Employees. She will hand that employee $100 in cash! In our full time
months, June and July, there will be two 5 star employees, any other month will have one selected
employee.
● Coins – Employees receive a coin that says “Great Job” from a guest. DJ will periodically distribute
coins to guests and asks them to give a coin to any outstanding Team Members they encounter. If you
receive a coin please return it to DJ in order to redeem your reward.
● Secret Shopper - There will be times that Guests will evaluate Team Members from head to toe,
departments, and appearances. These Guests are anonymous and their identities are not revealed to
Team Members. The secret shopper will choose an Outstanding Team Member that to them was the
most memorable. If a Team Member is selected, they will be awarded and notified by DJ.
● Guest Comment Card - Due to not being permitted to accept tips, if a Guest feels that a Team
Member is doing an awesome job, an employee can refer them to Guest Relations to fill out a comment
card. If a Team Member receives a comment card, they will be notified and rewarded.
● Employee of The Month - Supervisors and managers will chose an employee from each department
for the Employee of the Month. If a Team Member is selected, they will be notified by their
manager/supervisor and be awarded by DJ.
● High Five!!! – Supervisor and Managers will pick one employee each week (1 employee per area)
preferably at the end of the week, to acknowledge them verbally of what a great job they are doing.

Theme Days
Throughout the season, theme days will be promoted. Theme days vary from Jersey Day, Crazy Sock Day,
Crazy Hat Day, Red White & Blue Day, etc. During this time, Team Members will be permitted to dress up for
the specified theme day. Prizes will be awarded for those who are best dressed as well as for participation.
Attire must still be appropriate and subject to management approval.

Department Contests
Cliff’s will be hosting department contests throughout the season. Prizes will be awarded to winners (details
vary depending on the department you are placed in).

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