Page 52 - Past Chair Book-Pre 2020
P. 52

56       The  National  Supply  and  Machinery  D ealers’  Association

                      until  this  avenue  of  distribution  has  become  a  sizable  one,  and
                      we decline to close it.
                           The  catalogue  house  will  continue  to  exist  regardless  of this
                      agitation,  and  such  goods  as  they  require  they  will  be  able  to
                      procure,  notwithstanding  all  your  efforts  to  prevent  it.
                           Now  I am  not attempting to defend any individual  catalogue
                      house,  neither  am  I  defending  all  of  the  methods  employed  by
                      catalogue  houses  as  a  class,  but  I  am  defending  this  method  of
                      distribution.  It  is  a  legitimate  one,  and  will  continue  in  vogue
                      as  long  as  the  consumer  sees  fit  to  employ  it.”
                           In  our  opinion  the  article  in  question  should  be  carefully
                      read  by the head of each  department  in  your  business,  particularly
                      the  Buying  Department.
                           A jobbing member of our Joint  Committee writes as  follows:
                           ‘T  requested  our  house  electrician  to  send  an  order  to  the
                      Goodell-Pratt  Company  for  a brace  to  be  forwarded  to his  home
                      address.  In  his  letter  (copy  of  which  I  have)  our  electrician
                      stated  plainly  the  character  of his  work,  he  did  not  claim to  be  a
                      dealer.  He  sent  in  cash  the  list  price  of  the  brace  he  ordered.
                      He  asked  for  a  catalogue  and  quotations.        The  brace  came
                      promptly  by  express,  also  an  invoice  at  considerably  less  than
                      the  list  price,  with  rebate  in  stamps.  He  also  received,  under
                      separate  cover,  a  catalogue,  and  a  letter  soliciting  his  future
                      business.  Our  electrician  was  not  referred  to any  retailer in  this
                      city,  his  future  business  was  solicited  direct.  I  have  in  my  office
                      copy  of  our  electrician’s  letter  to  Goodell-Pratt  Company,  the
                      brace  in  the  original  package,  the  invoice,  the  catalogue  and  the
                      letter  soliciting his  future  business.”
                            In  the light  of these facts  I  think  it unnecessary to make any
                      further  remarks  in  reply  to  Mr.  Pratt’s  paper  on  the  catalogue
                      house subject.
                                                      Yours  very  truly,
                                                                    T .  J am es  F e r n l e y.
                                                                           General  Secretary.

                            Mr.  F e r n l e y :  I  would  like  to say  a  word  on  that.  Unfor­
                       tunately  the  members of  the  National  Hardware  Association have
                      not a great deal of influence  with  Mr.  Pratt,  as  you  can  see by the
                       position  he  takes,  and  the  way  he  speaks  of  members  of  the
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