Page 20 - UNIFONIC PR REPORT - SEPTEMBER 2025

9/30/25, 1:25 PM Redefining CX in MENA: Unifonic Joins Forces with HUMAIN and Groq at E3 2025 - Middle East Business News and Information - …
Redefining CX in MENA: Unifonic Joins Forces

with HUMAIN and Groq at E3 2025

September 29, 2025

Unifonic, a leading AI powered omnichannel customer engagement platform and SaaS
(Software as a Service) provider in the Middle East, announces its participation as the Platinum

Sponsor of the E3 Customer Experience Conference 2025, scheduled to be held from
September 29 to 30, 2025, at the JW Marriott Hotel Riyadh, Saudi Arabia.

Advertise here.

The conference serves as an ideal platform for developing CX strategies, convening industry

leaders and innovators. As a Saudi-based company, Unifonic’s presence at the conference
underscores its commitment to reimagining the future of customer engagement in the Middle

East and North Africa (MENA), while supporting the ambitious objectives of Saudi Vision 2030.

Ayman Hamdan, Co-Founder of Unifonic, will speak on the first day of the conference,
emphasizing the critical role of emerging technologies in changing customer experiences.

At the event, the company will showcase its upcoming AI Customer Engagement Platform. This
CX platform, driven by Unifonic Intelligence, its AI engine, transforms each customer

interaction into a highly personalized experience that adapts to the context, anticipates and
respects customer intent, and delivers measurable business outcomes.

The AI engine, Unifonic Intelligence, which powers the Unifonic platform, is supported by
HUMAIN, a PIF-owned AI company, and Groq, an AI inference platform that collaborates with

https://mid-east.info/redefining-cx-in-mena-unifonic-joins-forces-with-humain-and-groq-at-e3-2025/ 1/2