Page 98 - MOE ENGLISH PR REPORT - AUGUST 2024

9/3/24, 12:35 PM Ministry of Economy and Telecommunications and Digital Government Regulatory Authority review Regulatory Legislations in organ…
“At TDRA, we have launched the 'Do Not Call Register' initiative introduced as ‘DNCR’, which empowers recipients with the right to opt out of
receiving marketing calls from specific sectors or all sectors.
Violations and administrative penalties to be imposed on violators
The decision of administrative violations and penalties identifies 18 types of administrative violations and penalties that range in value from 10
to 150 thousand dirhams depending on the type and nature of the violation.
According to the resolution, TDRA may impose administrative violations and penalties and financial fines on natural persons (individuals). The
resolution stipulates that any natural person who makes marketing phone calls for products or services in his name or the name of his client
through a number of a fixed or mobile phone that is licensed in the name of such, will be subject to a fine of AED 5,000 and in addition to
suspending all numbers of fixed or mobile phones that are registered under the natural person’s name until the payment of the outstanding fine
amount. The penalty shall be increased to AED 20,000, in addition to cutting all numbers of fixed or mobile phones that are registered under
the natural person’s name for three months in case such person commits the same violation within 30 days from the date of signing of the first
administrative penalty. It will become AED 50,000 and any service from the telecommunications companies that are licensed in the State will
be denied for 12 twelve months in case this person commits the same violation within the next 30 days.

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