Page 79 - SHARJAH AIRPORT PR REPORT - OCTOBER 2023

10/20/23, 9:43 AM Sharjah Airport organises ‘Customer Service Week’ initiative to promote self-service travel
Dr Ahmed Alhmoudi, Director of Customer Service Department, said: “Sharjah Airport Authority
consistently strives to offer innovative and smart services that elevate the passenger travel
experience and adhere to the highest international standards of quality. As part of our ongoing
commitment to delivering a distinctive and comfortable travel experience that enables passengers to

spend more time in the airport facilities, we have made sure to assist and guide travellers on how to
use the available smart services and technologies within the airport through the Customer Service
Week initiative.”

ADVERTISING

Sharjah Airport Authority constantly works to improve Sharjah Airport's operations in order to meet
the growing demand while providing the best services and the highest standards. The authority
places a special emphasis on comfort, safety, and high-quality services while maintaining complete

professionalism and flexibility. The authority has received numerous international accreditations in
passenger service from the International Airport Council, the latest of which is the Public Health &
Safety Readiness Accreditation. This makes Sharjah Airport the first in the Middle East to receive this
accreditation and the second in the Asia-Pacific region. Additionally, expansion projects are being
carried out to enhance the experience of passengers at the airport and boost the facilities and variety

of services available to fulfil their needs, such as comfortable shops, restaurants, and waiting
lounges.

For further information, please contact:
Orient Planet Group (OPG)

Email: media@orientplanet.com
Website: www.orientplanet.com

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