Page 83 - SHARJAH AIRPORT PR REPORT - OCTOBER 2023

10/20/23, 9:43 AM Sharjah Airport organises ‘Customer Service Week’ initiative to promote self-service travel | Web Release
travel experience that enables passengers to spend more time in the airport facilities, we have made sure to assist and
guide travellers on how to use the available smart services and technologies within the airport through the Customer

Service Week initiative.”

Sharjah Airport Authority constantly works to improve Sharjah Airport’s operations in order to meet the growing
demand while providing the best services and the highest standards. The authority places a special emphasis on

comfort, safety, and high-quality services while maintaining complete professionalism and flexibility. The authority
has received numerous international accreditations in passenger service from the International Airport Council, the
latest of which is the Public Health & Safety Readiness Accreditation. This makes Sharjah Airport the first in the

Middle East to receive this accreditation and the second in the Asia-Pacific region. Additionally, expansion projects
are being carried out to enhance the experience of passengers at the airport and boost the facilities and variety of

services available to fulfil their needs, such as comfortable shops, restaurants, and waiting lounges.

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