Page 95 - SHARJAH AIRPORT PR REPORT - OCTOBER 2023
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10/20/23, 9:47 AM Sharjah Airport promotes self-service at 'Customer Service Week' - Aviation Business News
READ: Sharjah Airport now equipped to provide horse shipment services
Dr Ahmed Alhmoudi, Director of Customer Service Department, said: “Sharjah Airport Authority
consistently strives to offer innovative and smart services that elevate the passenger travel
experience and adhere to the highest international standards of quality. As part of our ongoing
commitment to delivering a distinctive and comfortable travel experience that enables passengers
to spend more time in the airport facilities, we have made sure to assist and guide travellers on how
to use the available smart services and technologies within the airport through the Customer
Service Week initiative.”
The airport authority has received various accreditations in passenger service from the International
Airport Council, the latest of which is the Public Health & Safety Readiness Accreditation. This
makes Sharjah Airport the first in the Middle East to receive this accreditation and the second in the
Asia-Pacific region. Additionally, expansion projects are being carried out such as the addition of
shops, restaurants, and waiting lounges.
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