Page 81 - DGHR PR REPORT - MAY 2024

5/24/24, 3:17 PM DGHR approves grievances and complaints system ... - UAE - Emirates24|7
satisfy all parties involved. Additionally, member requests will be processed according to the department’s internal procedures,
ensuring that the grievance or complaint remains within the professional and objective boundaries by respecting others on the
essence of the grievance or complaint.

Dubai Government Human Recourses Department stated that the establishment of grievances and complaints system in the Dubai
military departments comes as part of its relentless efforts to improve job satisfaction, guarantee the stability of members’ working
environments, and safeguard their employment rights as outlined by the current relevant laws. The department emphasised that this
move will help improve overall governance and streamline the entire grievance process from application submission to final decision,
guaranteeing a seamless experience for all parties concerned and boosting administrative efficacy.
Recently, the department unveiled the ‘Military Legal Inquiries Platform,’ a pioneering digital portal dedicated to military human
resources legislation. The platform offers a broad range of services, including the ability to respond to legal inquiries related to
military human resources legislation. One of its major goals is to facilitate communication among specialists and submit their opinions
on legal matters in an objective manner.

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