Page 87 - DGHR PR REPORT - MAY 2024

DGHR approves grievances and complaints

system within Dubai’s military departments

20/05/2024

Dubai, UAE, May 19, 2024,
The Dubai Government Human Resources Department (DGHR) approved the grievances

and complaints system in the military departments of Dubai through the issuance of
Resolution No. 1 of 2024.

The resolution aims to accomplish several objectives – including governing procedures of

the military department committees as outlined by the law, organising the grievances and
complaints filing process to the concerned committee as per the procedural and substantive

regulations, and connecting it to the pathway followed before the Central Committee in
accordance with the provisions of Decree No. 27 of 2018, particularly concerning organising
the dates for submitting a grievance or complaint.

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