Page 489 - MOE ENGLISH PR REPORT - JANUARY 2024
P. 489

1/16/24, 5:12 PM                                     WAM - Emirates News Agency
                         protection,  and  its  executive  regulation  issued  by  Cabinet

                         Decision  No.  66  of  2023.  The  briefing  took  place  in  the

                         presence of Abdullah Al Saleh, Under-Secretary of the Ministry


                         of Economy.

                         Al  Saleh  said,  "The  new  Consumer  Protection  Law  and  its

                         executive  regulation  represent  a  real  milestone  in  the

                         government’s  efforts  to  develop  the  country's  consumer

                         protection  system  in  accordance  with  best  practices.  It  has

                         two  dimensions:  the  first  is  the  strengthening  of  the  role  of


                         the  local  authorities  in  the  enforcement  of  the  consumer

                         protection  law  more  effectively  by  granting  them  all  the

                         necessary  legislative  powers.  They  have  been  granted

                         inherent legal competencies in i) receiving, following up and

                         acting    on     consumer      complaints,      ii)   imposition     of

                         administrative  sanctions  and  fines  for  acts  committed  in


                         violation  of  the  provisions  of  the  law  and  its  executive

                         regulation,  and  iii)  acting  on  grievances  submitted  against

                         decisions on punitive measures."

                         He continued, "The second focus area is the strengthening of

                         deterrent  measures  to  ensure  that  the  merchants,  either


                         retailers, traders or producers meet their legal obligations, to

                         re-balance the contractual relationship between them and the

                         consumers. In this context, the merchants’ obligations during

                         the  sale  of  a  commodity  or  providing  a  service  have  been

                         more  elaborated,  better  clarified,  and  broadened  to  include


                         nearly  43  obligations.  This  is  in  line  with  the  strategic

                         objectives  of  the  Ministry  to  promote  consumer  rights  and

                         welfare  in  order  to  establish  and  ensure  an  enabling  and

                         secure  environment  when  purchasing  goods  or  receiving

                         service.”




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