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1/17/24, 3:03 PM UAE Ministry of Economy reveals new consumer protection law
UAE Ministry of Economy reveals new consumer protection law
The regulations target companies and businesses with 43 new obligations

46 types of violations with fines ranging from AED100,000 to AED1 million (Image source: WAM)
In a significant move aimed at enhancing consumer protection, the UAE Ministry of Economy
conducted a comprehensive briefing session to review key legislative developments. The focus was
on Federal Decree Law No. 5 of 2023, which amends Federal Law No. 15 of 2020 on consumer
protection, and its executive regulation issued by Cabinet Decision No. 66 of 2023. The briefing,
attended by Abdullah Al Saleh, undersecretary of the Ministry of Economy, highlighted two crucial
dimensions of the new Consumer Protection Law.

Empowering local authorities

Al Saleh emphasized that the first dimension of the UAE’s consumer protection law will focus on
reinforcing local authorities’ roles in enforcing the consumer protection law. Under the amended
law, these authorities have extensive legislative powers, enabling them to receive, follow up, and act
on consumer complaints effectively. Additionally, they can impose administrative sanctions and
fines for violations of the law and its executive regulation, as well as address grievances against
punitive measures.

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