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Profiles IN LEADERSHIP

SOUTH MIAMI HOSPITAL ST. MARY’S MEDICAL CENTER

Rick Naegler
Carol Biggs, RN, MBA-HA, DHSc COO
Chief Nursing Officer
and Vice President of Nursing Rick Naegler is the chief operating officer for St.
Mary’s Medical Center and the Palm Beach Children’s
As Chief Nursing Officer and the Vice President of Hospital. In his role, Rick manages the daily operations
Nursing, Dr. Carol Biggs is responsible and account- and oversees the development and implementation of
able for the leadership and direction of patient care long-range plans, goals and objectives for the hospital.
throughout the institution for the neonate to the geri- Rick is a veteran healthcare executive with extensive
atric patient and establishes standards of patient care in clinical and hospital operations experience. Most
a cost effective manner based on the mission, vision, recently, he worked for Tenet’s home office on special
and values of the institution. projects for the company and has served in interim
Her responsibilities include strategic planning, busi- executive positions. He has been instrumental in proj-
ness/new product development, performance improve- ect planning for Tenet’s Florida region including construction projects, operational
ment, financial accountability, personnel management, budgeting, referral develop- efficiency assessments, labor management and team development.
ment and business intelligence. Rick began his career as an emergency room registered nurse and was a United
Carol attained her Nursing Degree at Rutgers University in New Jersey and her States Army Medic. He was recognized early on as a leader earning a top 40 under 40
MBA-HA from the University Of Miami. She received her Doctor of Health Sciences business award from the Springfield Chamber of Commerce and has served in vari-
(DHSc) degree from Nova Southeastern University. She also holds an academic posi- ous clinical and non-clinical leadership roles including business development, oper-
tion at Florida International University as an adjunct faculty member at the Nicole ational improvements, construction management, physician recruitment, and service
Wertheim College of Nursing and Health Sciences. line development and management.
Carol is a native of Jamaica. She has worked in several well-known medical facil- He earned a master’s degree in Health Care Administration from Bellevue
ities such as Jackson Memorial Hospital and Cedars Medical Center. She has been University and a bachelor’s degree in Health Care Management from Southwest
at South Miami Hospital for 24 years. Baptist University. Rick is a member of the American College of Healthcare
Carol is a consultant and lecturer for various organizations involving health care Executives and the American Organization of Nurse Executives.
education. She is a member of the American College of Health Care Executives,
American Organization of Nurse Executives, Preventive Cardiovascular Nurses
Association, and an Associate member of the American College of Cardiology.
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WEST BOCA MEDICAL CENTER

Stephanie Sherman
Chief Human Resources Officer

Stephanie Sherman is the chief human resources offi-
cer at West Boca Medical Center. Her career with Tenet
began at Delray Medical Center as human resources Specializing in Medically
manager and she was soon promoted to her current
position at West Boca Medical Center, which she has Complex Patients
held for the past 11 years. Stephanie’s commitment to
West Boca Medical Center revolves around working Kindred Hospitals are owned by Kindred
closely with her peers on the executive team of the hos- Healthcare, Inc., a national network of Long Term
pital in order to create a positive work environment. She Acute Care Hospitals (LTACH's).
is especially proud of the UMATTER! program, a unique
recruitment, rewards, recognition and retention program at West Boca Medical Center Kindred Hospitals provide specialized, high quality
that she developed. Recruiting top talent, hiring the best and the brightest, is one of care for acutely ill patients. For more than a decade,
Stephanie’s top priorities with people being the hospital’s most important asset. One we have fine-tuned the art of medically complex care.
of her most memorable experiences at West Boca Medical Center was when she was Our services range from complex catastrophic
selected to receive an award for “Excellence in Human Resources” from the South illnesses that require intensive care, post-surgical medical
Florida Business Journal. Stephanie believes she’s only as good as the co-workers she rehabilitation to patients suffering from chronic diseases requiring respiratory and
surrounds herself with lauding her supporting team for her success at West Boca rehabilitative therapies. Kindred Hospitals provide outcome-oriented
Medical Center. cost effective care for patients with a wide spectrum of
medical conditions.

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