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51. Rewarding Good Taste: Growing Your Customer Base
    Through a Clever Twenty-First Century Loyalty Program

         Newport Avenue Market in Bend,
                                                                      Oregon, knows that foodies are a loyal
                                                                      bunch. That’s why the independently
                                                            owned grocery store has long had a loyalty
                                                            rewards program. Problem was, no one was
                                                            taking advantage of the archaic stamp-based
                                                            program. Enter Every Idea Marketing, who
                                                            modernized the loyalty program to a digital
                                                            version and provided a marketing campaign
                                                            that made it hip to earn cash back on pur-
                                                            chases. The store launched the campaign
                                                            with print ads, store signs, e-mail newsletters,
                                                            Facebook, Twitter, check stand signs, floor
                              graphics, radio promotions and giveaways, product tie-ins, and a
                              new paper shopping bag design.

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