Page 11 - Transforming an Idea Into a Business with Design Thinking
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x  ◾ Contents

    4.3  Step 8: End-to-end Experience Vision................................................56
           4.3.1 Template...................................................................................57
           4.3.2 Example....................................................................................58
           4.3.3 Guidance...................................................................................59
                   4.3.3.1  Document Assumptions.............................................60
                   4.3.3.2  Review Prior Steps......................................................60

    4.4  Steps 9 and 10: Prototype and Test....................................................60
           4.4.1 Prototyping...............................................................................60
           4.4.2 Testing.......................................................................................62
           4.4.3  Do’s and Don’ts for Session Lead............................................65
                   4.4.3.1 Do’s.............................................................................66
                   4.4.3.2 Don’ts.......................................................................... 67
           4.4.4  Do’s and Don’ts for Note Taker...............................................68
                   4.4.4.1 Do’s..............................................................................68
                   4.4.4.2 Don’ts..........................................................................69
           4.4.5  User Feedback Template..........................................................70
           4.4.6 Example....................................................................................70
           4.4.7 Guidance...................................................................................71
                   4.4.7.1  Document Assumptions..............................................71
                   4.4.7.2  Review Prior Steps......................................................71

    4.5  Step 11: Use Case................................................................................71
           4.5.1 Template....................................................................................72
           4.5.2 Example....................................................................................73
           4.5.3 Guidance...................................................................................73
                   4.5.3.1  Document Assumptions..............................................73
                   4.5.3.2  Review Prior Steps......................................................74

    4.6  Step 12: Experience Implications........................................................74
           4.6.1 Template................................................................................... 74
           4.6.2 Example....................................................................................75
           4.6.3 Guidance..................................................................................76
                   4.6.3.1  Document Assumptions.............................................77
                   4.6.3.2  Review Prior Steps......................................................77

5  Stage 3: Craft Business to Know Viability.............................................. 79
    5.1  Step 13: Business Context...................................................................79
           5.1.1  Business Context Template......................................................83
           5.1.2 Example....................................................................................84
           5.1.3 Guidance...................................................................................84
                   5.1.3.1  Document Assumptions..............................................85
                   5.1.3.2  Review Prior Steps......................................................85
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