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a p p e n d i x B : ╇ O nline R eferences╇ ■Ratings and Reviews Made Easy

                       From the SaaS-based offering of Bazaarvoice to the DIY/Plug-in components of Js-Kit/
                       Echo, Disqus, and Intense Debate, adding ratings and comments to your social sites is
                       literally a click way.

                                     http://www.bazaarvoice.com
                                     http://aboutecho.com/
                                     http://disqus.com/
                                     http://www.intensedebate.com/

                      34 Ways to Use YouTube for Business

                       B2B social media professional Meryl Evans (no relation) offers this list of some of the
                       many ways that YouTube can be used as a part of a social media program in business.

                                     http://webworkerdaily.com/2009/07/28/34-ways-to-use-youtube-for-business/

364 Facebook Marketing: An Hour a Day

                       If you’re interested in learning more about how you can use Facebook in busi-
                       ness, check out the newest edition of Chris Treadaway and Mari Smith’s Facebook
                       Marketing: An Hour a Day (Sybex, 2010). You can follow Chris (@ctreada) and Mari
                       (@marismith) on Twitter as well.

                      Community Moderation: Best Practices

                       Jake McKee, Chief Strategy Officer at Ant’s Eye View (as well as the technical editor
                       for this book) offers a great interview on moderation “Best Practices.” You can follow
                       Jake on Twitter (@jakemckee)

                                     http://www.communityguy.com/

                                In addition to Jake’s blog, The Community Roundtable is a great resource for
                       community managers: You can follow Community Report principals Rachel Happe
                       (@rhappe) and Jim Storer (@jstorer) on Twitter and read the Community Roundtable
                       blog here:

                                     http://community-roundtable.com/blog/

                    Technical Resources

                       Finally, if you want to roll up your sleeves and try some of this yourself, the follow-
                       ing will get you started. You’ll actually be amazed at how easy it is to add basic social
                       capabilities to nearly any existing site. It makes you wonder why everyone isn’t doing
                       this already.
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