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But	how	do	you	shift	to	a	passive	recruiting	strategy?	Do	you	simply	hire	a
recruiting	firm?

That's	what	I	did	at	first.	I	probably	worked	with	about	10	or	so	recruiting
agencies	over	the	course	of	that	first	year.	Overall,	the	results	were	average,
though	some	firms	were	better	than	others.	At	the	time,	these	recruiting	agencies
charged	anywhere	between	15	and	20	percent	of	the	base	salary	of	any
candidates	we	hired	(a	success-based	fee).	Every	firm	demanded	that	I	work
exclusively	with	them	so	that	candidates	were	not	contacted	by	multiple	firms
for	the	same	job.	I	ignored	that	request	and	always	had	two	or	three	going	at
once.	If	a	firm	presented	a	handful	of	candidates	to	me	and	the	candidates	did
not	make	it	through	the	early	stages	of	the	process,	I	stopped	working	with	that
firm	and	moved	on.	In	an	industry	with	multiple,	similar	competitors,	it's
important	to	be	willing	to	move	on	quickly	if	you	find	yourself	unimpressed
with	the	product	or	service	delivery.

In	a	vacuum,	I	was	able	to	tolerate	the	average	agency	results.	What	really
bothered	me	was	the	reliance	I	had	on	outside	resources	for	arguably	one	of	the
most	important	drivers	of	my	success.	What	if	HubSpot	wanted	me	to	triple	the
pace	of	sales	hiring?	Scaling	the	external	agency	model	simply	wouldn't	be
predictable	enough	for	me.

I	then	received	the	best	advice	I've	ever	gotten	on	candidate	sourcing.

Don't	hire	a	recruiting	agency.	Don't	build	a	corporate	recruiting	team.	Build	a
recruiting	agency	within	your	corporation.

Here	is	why	this	was	such	sage	advice:	the	recruiters	at	outside	recruiting
agencies	work	really	hard.	They	source	passive	candidates	who	aren't	looking	for
jobs.	They	pay	their	recruiters	well,	often	with	performance-based	variable
packages	that	incent	the	staff	to	crush	the	phones	and	fill	positions.	However,
these	agency	recruiters	are	not	working	exclusively	for	you.	When	a	recruiter
finds	an	amazing	salesperson,	will	they	pitch	your	company	first?	Will	they	pitch
your	company	exclusively?	Probably	not.	If	the	recruiter	is	a	rational,	currency-
seeking	human	being,	he	will	prioritize	the	company	that	will	generate	the
highest	commission	for	them.

On	the	flip	side,	and	generically	speaking,	internal	corporate	recruiters	are	very
different	from	the	recruiters	you	find	at	agencies.	They	tend	to	value	quality	of
life,	work	nine	to	five,	and	aren't	particularly	interested	in	cold-sourcing
candidates.	They	typically	make	less	than	agency	recruiters	and	are	paid	a	base
salary	with	no	performance-based	commission.	Generically	speaking,	internal
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