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Chapter 15

  Public Relations and Publicity

In This Chapter

ᮣ Generating publicity
ᮣ Writing, distributing, and following up on news releases
ᮣ Preparing for media interviews
ᮣ Staging news conferences
ᮣ Handling crisis communications

   Let’s smash two notions right up front:

                First, public relations is not simply whitewashing.

                Second, publicity is not free advertising.

                Whew! That was quick. With those two misconceptions out of the way, count
                on this chapter to confirm what public relations is, what publicity is, and how
                you can use each of them to increase your company’s visibility, supplement
                and reinforce your advertising, and enhance your reputation in your market
                and industry.

                If you wait to launch a public relations program until you face an image prob-
                lem, you will have waited too long. Use public relations and publicity to
                enhance your image, not to right a wrong or fix an image disaster.

                The following pages tell you how.

The Relationship between Publicity
and Public Relations

                The same people who think marketing is a dressed-up word for sales will tell
                you that public relations is a way to get publicity — and that publicity is a
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