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curate	along	any	interest	you	can	imagine.
   	

15.	Learn	to	use	hashtags	effectively.
Hashtags	 are	 arguably	 the	 most	 important	 innovation	 in	 the	 history	 of	 social
media.	 The	 humble	 hashtag	 has	 become	 the	 index	 card	 system	 of	 the	 web.	 It’s
social	 media’s	 most	 important	 way	 to	 organize	 information,	 and	 it’s	 critical	 to
discovering	trends,	content,	and	ideas.	Hashtags	have	crept	into	popular	culture,
and	 brands	 now	 feature	 them	 on	 advertisements,	 TV	 shows,	 billboards,	 menus,
and	even	on	the	big	screen	at	sporting	events.

   Following	 a	 hashtag	 also	 organizes	 people.	 The	 people	 following	 a	 hashtag
might	 be	 starting	 a	 company,	 leading	 a	 discussion	 that	 leads	 to	 innovation,	 or
planning	the	overthrow	of	a	government.	Hashtags	are	the	cornerstone	elements
for	 communicating	 everything	 from	 disaster	 relief	 to	 memes.	 They	 can	 also	 be
an	 important	 element	 in	 the	 Content	 Code	 equation.	 Research	 indicates	 that	 the
presence	 of	 a	 hashtag	 could	 increase	 social	 transmission	 by	 as	 much	 as	 70
percent	on	some	topics.

   Here	 are	 some	 examples	 of	 hashtag	 campaigns	 that	 ignited	 ideas	 and
messages:18

      Charmin:	In	2013,	toilet	paper	brand	Charmin	launched	the	Twitter
      hashtag	#tweetfromtheseat	to	take	advantage	of	the	staggering	number	of
      people	who	use	social	media	in	the	bathroom	(40	percent	of	young	adults—
      and	those	are	just	the	ones	who	admit	it!).	Keys	to	success	included	the	use
      of	actionable	language	(the	hashtag	starts	with	a	verb	telling	followers	to	do
      something);	it	was	fun	and	playful;	and	it	was	tied	to	a	larger	Super	Bowl
      promotion.
      Make-A-Wish	Foundation:	A	few	years	ago,	the	world	fell	in	love	with	5-
      year-old	cancer	fighter	Miles	(aka	“BatKid”)	when	he	became	a	superhero
      for	a	day.	San	Francisco	became	Gotham	City	thanks	to	the	Greater	Bay
      Area	Make-A-Wish	Foundation	and	the	help	of	16,000	actors	and
      volunteers.	Dressed	in	full	Batman	costume,	BatKid	saved	the	city	from	the
      forces	of	evil	while	hundreds	of	thousands	of	people	followed	along	on
      social	media	with	the	hashtag	#SFBatKid.	The	story	blew	up,	generating	an
      estimated	1.7	billion	social	impressions	across	117	countries.	Celebrities
      like	Christian	Bale,	Ben	Affleck,	and	Britney	Spears	used	the	#SFBatKid
      hashtag.	Even	President	Barack	Obama	gave	Miles	a	six-second	shoutout
      on	Vine.	Make-A-Wish	saw	a	huge	boost	in	site	traffic—as	many	as	1,400
      hits	per	second	during	the	peak	of	the	campaign.	The	hashtag	worked
      because	it	promoted	an	emotional	story,	the	event	was	meticulously
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