Page 72 - Anual report STi 2022_eng

to build confidence among all stakeholders. Meanwhile, the For the Company’s turnover for the year 2022, the
Company places importance on benefits sharing with all consolidated income in the services of the STI group

stakeholders appropriately, including dividend payment to the amounted to 1,736.84 million baht, an increase of 4.04 million
shareholders, employment for employees, co-operations by baht or 0.23% compared to the previous year. The main
partners or alliances, community or society’s budget allocation income derived from construction supervision management
to support various activities, and sharing professional amounted to 1,416.18 million baht, a decrease of 25.19
knowledge and expertise to solve problems for the public and million baht or a decrease of 1.75% compared to the previous
communities. year. The revenue from the architectural and engineering

Targets design business and other businesses amounted to 320.66
● Generate income for the Group in continuous growth million baht, an increase of 29.23 million baht or an increase
at the rate of a 10% increase of 10.03% compared to the previous year. The annual net

● Expand customer base and a variety of services profit was 145.57 million baht, representing a net profit
● Zero (0%) complaints of unfair treatment margin of 8.35%, an increase of 1.14 million baht or an
● A minimum of 80% customer satisfaction toward increase of 0.79% compared to the previous year, mainly

service resulting from the slowdown of some projects at the beginning
● Add new formats or business channels according to of the year due to the impact of the COVID situation,
the changing world however, the resumption of the development still carried on
by the rest period of the year 2013, including the current
Performance Result
major projects that have still been in the development and
In 2022, it is considered the year that the country's real delivery of the work, has achieved as scheduled, demonstrating
estate sector has been recovering from the COVID-19 the effective management competencies after the unraveling
epidemic situation. The investments in real estate projects COVID-19 situation. The details are exhibited in Section 4

have been ongoing, including the state infrastructure Management Discussion and Analysis (MD&A).
development that stimulates the country's economy.
The Group has therefore been entrusted to be a consultant Good Corporate Governance and Risk Management
for construction management and supervision, architectural The Group places great importance on good corporate
and engineering design as well as supervising public utilities governance, measures for control and supervision of business
and infrastructure works in several projects as well as having operations that are transparent and verifiable, and anti-
the opportunity to be employed in construction supervision corruption policies and guidelines established for strict

in more different types of works.
compliance by employees of the Group. The Company also
In addition, the Company has endeavored to develop a attaches importance to risk assessment throughout the
corporate image as a service provider comprehensively in
the construction industry and strives to develop excellence operation through meetings to monitor the performance of all
in business groups that are of the obvious growth rate such departments regularly to make a plan and risk prevention

as hospitals and factories, as well as focusing on creating the measures in various areas, and risk assessment in all
qualified personnel with professional expertise that it has been departments by the Risk Management Working Group
entrusted and accepted, and expanding services to the (RMWG) representing all departments to report results to the
international markets to create additional growth opportunities. Risk Management Committee whose roles involves supervision
The details of the projects in which the Company’s services and giving advice to the RMWG in establishing the risk
are rendered are described in the Section “Nature of Business” prevention measures and plans in various areas. The Risk
or on the Company's website.
Management Working Group (RMWG) shall be responsible

70 Annual Report 2022 (56-1 One Report)