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THEORY COST
LEVEL UNIT CREDITS DESCRIPTION OR Excl
PRACTICAL gst pp
Provide customers with information about an
2 14469 2 Both $75
establishment in the hospitality industry
Demonstrate knowledge of commercial espresso
2 17285 4 coffee equipment and prepare espresso Both $75
beverages under supervision
2 17286 2 Prepare and present pressed coffee for service Both $75
2 17287 2 Prepare and present filtered coffee for service Both $75
Demonstrate basic knowledge of contamination
2 20666 2 hazards and control methods used in a food Theory $75
business
2 22428 2 Prepare and serve tea Both $75
2 24871 2 Complete complex forms Theory $75
Demonstrate knowledge of theft and fraud in a
2 24997 5 Theory $95
retail or distribution environment
Interact with customers in a service delivery
2 28145 2 Practical $75
context
Demonstrate knowledge of serving customers in
2 28295 5 Theory $95
a retail environment
Demonstrate knowledge of product information in
2 28301 5 Theory $95
a retail environment
2 33019 3 Communicate in an organisation Both $75
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56
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